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Innovation is the engine that has been driving every aspect of human life forward. Right from the nitty gritties of our daily lives to major business functions, everything has been touched by innovation and has thus become simpler. The criticality of thinking out of the box cannot be overstated and it is this ability that has always distinguished a leader from a follower. Vishnu Tambi, a seasoned entrepreneur, a technologist and the CEO of Excellon Software believes the same. His company, which is a provider of sales and distribution automation solutions, has gained the position of being a market leader by imbibing innovation within its very DNA. “As an innovation driven organization we move ourselves continually to innovate and build comprehensive solutions that help automate the sales, services and distribution functions,” Vishnu explains. The organization’s years of hard work, dedication towards building a superior product and focus on innovation has resulted in the Excellon 5 Platform, a next-gen cloud based sales & distribution, service management software. The web-based, cloud computing solution suite can be configured, customized, and scaled according to business demands. The innovative product has led to the company gaining over 30,000 users across 7000 locations worldwide. Additionally Excellon has partnered with some of the blue-chip companies from India and the world over to transform their sales, distribution and service networks. Over the years, the company has built a roster of prestigious clients from varied verticals such as automobile, retail, consumer durables, and industrial machinery & equipment. The strides that the organization has made so far is a testament to its commitment, diligence and efficacy in enabling businesses transform the way they work.
Addressing Market Needs
Sales and distribution has always remained a critical component for the financial success of any business. However, these functions are mostly ignored when it comes to adopting new and efficient technology solutions. The Excellon team (previously E-Caliber, Inc.) identified this gap in the industry and was looking to address sales & distribution automation for emerging markets. Vishnu further adds, “The market for sales & dealer management solutions has traditionally been dominated by either US/European brands building solutions for large general purpose organizations or for those looking for customized development. However, there were considerable limitations of such applications, such as localization for the geography, adaptability with time & business change, scalability, and usability. This resulted in a lot of customers running into problems of usability and adaption, compounded by end user attrition & re-training.”
Having understood even the minutest needs of the industry, the Excellon team developed an initial version of the software which automated everything that a dealer or service centre would need to run its complete business. After initial success, the Excellon team literally visited thousands of dealers and distributors, as well as many OEMs, and incorporated those leanings in the future versions of the software. As a result, we today have a product that helps users in forecasting demand, manage inventory & cost, remedy delayed decision making, improve after sales service and better overall productivity & performance. The solution has been designed keeping in mind the small business owners in the ecosystem, who may otherwise be intimidated by software designed for large business entities.
Excellon 5 Platform: An In-Depth Look
Most of the business organizations in the manufacturing & distribution verticals grapple with dynamic business challenges that Excellon seeks to address with its comprehensive suite. The Excellon Solution helps organizations better align their manufacturing and distribution process with customers and markets. The software allows customers, the flexibility in terms of changing business models and business processes; as well as personalizing software for end-users. The software can be scaled as per use and thus allows organizations to grow from a few users to hundreds of thousands of users with the least effort. By leveraging cloud infrastructure, this was further automated to scale automatically during peak usage. The company has also made sure that the software is accessible by users on the go. “Mobility is a business need today; therefore Excellon Platform 5 is available on Smartphones and Mobile Devices. This has brought users in remote locations users who were earlier outside the purview into the ecosystem,” adds Vishnu.
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Excellon Solution helps organizations better align their manufacturing and distribution process with customers and markets
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