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Digital transformation, automation, low-code - the top IT priorities in 2021
David Brown, Founder & CEO, TORO Cloud
But one thing’s for sure – ongoing support for working from home is going to be the norm for most organizations. This means employees will come in two-to-three days a week, or when they just need to. People who need to be there CAN be there. The pandemic forced us to look at the current work setup and realize that we can transform our workplaces with the technologies that we have. We now have the power to apply what’s practical and what makes the most sense for organizations to do. 2. Digital transformation and automation will be the highest priority for CIOs moving forward With remote working becoming the norm, digital transformation and automation will be a top priority. CIOs will need to deliver on digital transformation for their organizations to provide guard rails around user-generated systems and shadow IT, while ensuring that they improve customer experience. However, because of all the staff reductions and the challenges brought by the pandemic, they’ll have to achieve this at a fraction of the time and the cost. And they can do this with automation. Any business looking to survive will have to automate their business processes, IT support, and workflows. Before, automation was only a “nice to have”, and was always placed on the backlog. But now, automation will become the foundation that will allow organizations to progress. 3. Organizations will adopt multi-cloud strategies to innovate Organizations will go multi-cloud to leverage the features that they love from each provider – especially the ones that work very well with their native systems. Cloud providers will reach a saturation point with their features and technologies and will start building applications or services that people aren’t really demanding – so they’ll have to accept the fact that they have to play well with other public cloud providers to make their customers happy. Organizations aren’t going to be locked-in to just one cloud vendor – rather, they’re going to have the flexibility to choose from several vendors and come up with the hybrid solution that works best for their systems and make them communicate as a cohesive whole. 4. Enterprises will leverage on low-code to develop, deploy, and deliver applications quicker As the need to respond to the digital, post-pandemic business landscape arises, the need for faster development, integration, and deployment of applications is putting pressure on the limited I.T. resources of enterprises. They will turn to using low-code application development environments, which will enable I.T. departments to produce more applications with fewer resources. Moreover these applications will result in smaller, more modular applications that are easier to maintain and can adapt to an organization's changing business requirements over time.